Shopping apps for New York retailers whose customers live five floors up.

Checkout captures apartment number, buzzer code, doorman or package room details and whether the building has lockers, then passes them to the courier. Customers can pick office delivery for weekdays and home delivery for weekends, and change instructions until the order ships. Photo proof of delivery appears in the order history when the carrier provides it. Delivery notes for a Harlem brownstone and a Battery Park high rise are handled very differently, and the courier sees the right one.

You choose which ZIP codes in Manhattan, Brooklyn, Queens, the Bronx and Staten Island get same day or evening windows, and which ship by carrier. Cutoff times can differ by borough so promises match how your couriers actually move across bridges and tunnels. Weather alerts and holiday surges can pause a window from the console in seconds.

Product pages show whether an item is in a specific store, in the warehouse or both. When a SoHo store lacks a size but the Upper West Side location has it, the app offers pickup there or a transfer. Refresh rules keep small store counts honest.

Product images and recently viewed items are cached, so a shopper can keep browsing and editing their bag between stations with no signal. Changes sync when the phone reconnects, and payment waits for a confirmed connection so nobody is charged twice. Search history and saved filters sync between phone and tablet as well.

Customers who cannot receive parcels at home can collect in your store or at a partner pickup point near their subway stop. Staff receive a pick list, mark items ready and confirm handover with a code shown in the app. Pickup counters can be set by store hours, so late shoppers in Midtown see only times when someone is there to hand over the bag.

Apple Pay, Google Pay, saved cards and gift cards through PCI DSS compliant processing. Sales tax follows New York State and New York City rules, including the clothing and footwear exemption below a set price, and the tax service your accountant approves handles the calculation. Gift cards bought in the app work at the register too.

Points, member events and appointment booking with a stylist or personal shopper at your store. The associate sees the customer's past purchases and wishlist before the visit, and in store purchases count toward the same rewards balance.

New York customers speak Spanish, Chinese, Russian, Bengali, Korean and many other languages. We structure product content and messages so new languages can be added one at a time, starting with whichever your customers use most. Spanish is usually the first addition, and push messages follow the language each customer chose.

New Yorkers often order for someone across town or out of state. Gift messages, hidden prices on the packing slip, scheduled delivery for birthdays and the option to let the recipient pick their size all live inside checkout. Gift cards can be sent by text or email and redeemed in store or in the app.

Orders, deliveries, returns, stock transfers and push campaigns managed from a web console with permissions for store teams, warehouse staff and head office.