Services · Ecommerce development · Home maintenance booking sites

One booking and payment platform for home service brands operating in many states.

Codeeo provides home maintenance booking website development USA service brands, franchise systems and home warranty networks can run across many markets from one platform. Customers book a visit, see a price that meets the rules of their state and pay or save a card. Head office sets the menu, brand and policies once, and each market adjusts slots, prices, taxes and license details without a separate website.

The work covers the booking site, the payment layer and the admin for head office and local teams. We work remotely with US clients and run discovery, reviews and training by video call.

Built for
Multi location HVAC, plumbing, electrical and handyman brands, franchise systems, home warranty administrators and national property care companies.
Typical timeline
Timing is agreed after discovery and set per phase, usually a pilot market first and then a schedule for adding the rest.
What you own
The platform code, every market's configuration, the payment accounts, customer and booking data and consent records, all owned by your company.
Rated
4.7 / 5 from 23 Google reviews

200+ companies across the US and the UAEFrom a first store to a listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

Platform capabilities

What a multi market booking platform needs.

Running online booking in one city is a scheduling problem. Running it in twenty markets across several states is a policy problem as well. Sales tax on home services differs by state, licensing boards differ, privacy laws apply in some states and not others, and climates push demand into different months. A franchisee in Phoenix and one in Minneapolis sell the same tune up at very different times of year. Customer expectations are national, though: they expect the same clear checkout from your brand wherever they live, and they compare it with every other service they book online.

Home maintenance online booking system development at national scale means one codebase with market level settings, clear roles for head office and local teams, and reporting that compares markets fairly. The capabilities below are the ones we build most often for brands at that stage.

Explain your project
  • Market configuration

    Each market has its own service list, prices, slots, time zone, travel zones, license numbers, tax settings and local copy, layered on top of national defaults. Head office can lock items that must stay consistent, such as brand terms, while local managers adjust what is genuinely local.

    New markets open by configuration, not by building a new site.

  • Location finder and routing

    A customer enters an address or ZIP code and is routed to the right location, franchisee or partner, with that market's prices and availability. Addresses outside any territory go to a waitlist, which also tells you where demand is building for future expansion.

    Every booking lands with the team that can serve it.

  • Sales tax by state and service

    Since the Supreme Court's Wayfair decision, states set their own rules for remote sellers, and taxability of home services varies widely. The checkout can connect to a tax service such as Avalara or Stripe Tax, or apply rates your tax adviser defines per state, service and line item.

    Correct tax on each invoice, wherever the job is.

  • State license register

    Trade licensing is set by states and sometimes cities. The platform stores license numbers by market and trade, shows them where required in advertising and confirmations, and can hide services in a market where your local team is not licensed to perform them.

    You only sell what each market is licensed to deliver.

  • Payments for every market

    Cards, Apple Pay, Google Pay and ACH bank payments run through Stripe, Square or Adyen, with Stripe Connect or similar for franchise models where each owner receives their own payouts. Deposits, saved cards, final charges and refunds work the same way across markets.

    One payment design, with money landing in the right account.

  • Plans and recurring billing

    Maintenance memberships with clear disclosure and consent before the first charge, reminders before renewals and online cancellation. Federal ROSCA rules apply to online recurring charges, and several states add their own renewal laws, so the plan flow can take stricter settings in those states.

    Membership revenue without compliance surprises.

  • Privacy controls by state

    California, Texas, Virginia, Colorado and a growing list of other states have consumer privacy laws with different thresholds and rights. The platform detects a customer's state, shows the right notice, honors opt out signals where required and routes requests to one admin queue.

    One privacy process covering every state you operate in.

  • Accessible booking flow

    Booking and payment screens are designed and tested to WCAG 2.2 AA, with keyboard access, screen reader labels, visible focus and clear errors. Website accessibility claims under the ADA are common against consumer businesses, and an accessible checkout also helps older homeowners book.

    More customers can finish their booking.

  • Texts that respect the TCPA

    Reminders and on the way texts are sent through a registered 10DLC business number, with consent captured at booking, opt out handled automatically and quiet hours set by the customer's time zone. Marketing texts are kept separate from service messages, with their own consent. Several states add their own telemarketing rules on top of the TCPA, and the platform can apply stricter settings by state.

    Reminders that cut no shows without legal exposure.

  • Head office reporting

    Dashboards compare markets on bookings, conversion, average order value, deposits, refunds, cancellations and plan growth. Local managers see their own figures; head office sees everything and can export data to its warehouse or BI tool.

    Decisions based on comparable numbers from every market.

Who this suits

Brands ready for one platform across the country.

A national booking platform makes sense when separate local websites, inconsistent prices and different booking tools are holding growth back. It suits organizations with a central team that can own the platform and local teams that deliver the work. Here are the four kinds of business we most often build for. A single location company with one service area is usually better served by a simpler city booking site, and the platform described here can grow out of that later.

01

Franchise systems

Franchisors need brand consistency, while each franchisee needs its own territory, prices within approved bands, payouts and reporting. The platform routes bookings by territory, pays each franchisee through connected accounts and gives the franchisor oversight of conversion and customer experience. New franchisees are onboarded through the admin, with a checklist for licenses, tax settings and service areas before their market opens.

Strongest fit for systems adding territories every year.

02

Company owned multi market brands

Brands that own locations in several metros want shared marketing, one checkout and central call handling, with local crews and schedules. The platform gives the call center the same booking screens customers use, so phone and online bookings follow the same rules. Market managers adjust capacity and seasonal offers within limits head office sets.

Good fit after an acquisition brings in new markets.

03

Home warranty administrators

Warranty companies send claims to contractor networks across the country. A booking platform lets homeowners schedule covered repairs directly with an approved contractor, pay the service fee online and track the claim, while contractors confirm slots and upload findings. Claim rules and coverage checks sit in the platform, not in phone calls. Contractors who repeatedly miss slots or upload incomplete findings show up in reports, which helps the administrator manage network quality.

Suits administrators who want fewer claim calls.

04

National property care providers

Companies that maintain homes for single family rental owners, builders' warranty programs or relocation firms need booking for portfolios spread across states. Clients book and approve work by property, pay by invoice under contract terms, and see reports across every market in one account.

Works best with large repeat portfolio clients.

How we roll out a national booking platform.

  1. 01National discoveryWe map your markets, services, ownership model, payment flows, existing tools and the state rules that affect pricing, tax, licensing, renewals and privacy.
  2. 02Platform designWe define the national defaults and what each market can change, then design the customer booking flow and the head office and local admin screens.
  3. 03Core buildThe platform, payment accounts, tax service, field service software and CRM integrations are built and tested against several sample markets.
  4. 04Pilot marketOne or two markets go live first. We watch bookings, payments, refunds and support calls, then fix what the pilot reveals before wider rollout.
  5. 05Market by market rolloutFurther markets open in planned waves, each with a checklist for licenses, tax, prices, slots, redirects from old local sites and staff training.
  6. 06Ongoing changeNew services, states and policies are added through configuration, with a release process head office controls and documentation for your own team.

Technology

What we build this with.

We build on Next.js with a headless CMS for content, a booking and pricing service designed for multi market rules, and integrations with Stripe, Square or Adyen, tax services, ServiceTitan or similar field software, and CRMs such as Salesforce or HubSpot. Hosting sits in your own cloud account, with environments for testing new market settings before they reach customers.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

National booking platform questions

Start with national rules and a pilot market, then roll out in waves.

Agree first what is national, such as brand, core services, payment design and policies, and what each market controls, such as prices, slots, licenses and tax. Build the platform around that split, then launch one or two pilot markets and learn from real bookings before opening more. A rollout checklist per market keeps quality steady as you grow. This order avoids building a separate site for each state and then trying to merge them later. It also gives local teams a working example to learn from before their own market opens.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews