Services · Ecommerce development · Home services booking sites

Booking and payment websites for home services brands in many US markets.

Codeeo delivers home services booking website development USA brands can roll out market by market: one platform where customers find their local branch or franchise, check availability for their address, pay a deposit or save a card, and get a confirmed appointment. It suits plumbing, HVAC, electrical, cleaning, pest, lawn, garage door and restoration companies with several locations, and franchise systems whose owners each run their own territory but share one brand online.

The hard part is not the calendar. It is that tax, licensing, privacy and pricing rules change at every state line. We build those differences into configuration, so opening a new market means loading its rules rather than commissioning a new website.

Built for
Multi location home services companies, franchise brands and roll up groups operating in several US states.
Typical timeline
Timing for the first market and the rollout plan is agreed after discovery and written into the scope, with each later market scheduled on its own.
What you own
The platform code, brand content, booking and territory configuration, consent records and customer data, in accounts held by the brand.
Rated
4.7 / 5 from 23 Google reviews

200+ companies across the US and the UAEFrom a first store to a listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

Platform features

One booking platform, many territories and rule sets.

A national home services brand usually inherits a mess: a corporate site, a dozen location microsites, three scheduling tools and franchisees who forward calls to their mobiles. Home services online booking system development USA operators get from us starts by agreeing what is shared across the brand and what each territory controls. Prices, crews, hours of operation, tax and licenses are local. Design, content standards, payments architecture, data and reporting are central. Getting that split right early avoids years of arguments between head office and operators about who may change a price, a page or a promise made to customers. It also decides which accounts sit with the brand and which with each owner.

These are the platform capabilities we build most often. They are modular, so a regional group with five branches does not pay for franchise features it will never use. Every component is controlled from an admin with roles for head office, regional managers and individual locations.

Explain your project
  • Territory routing by address

    Every booking starts with an address, matched against territory boundaries drawn by ZIP code, county or custom polygon. The customer is routed to the branch or franchisee that owns that area, and gaps between territories can be sold, referred or held as leads for future expansion. When a territory changes hands, head office redraws the boundary and future bookings follow it the same day.

    Each booking reaches the operator who can serve it.

  • Location pages with live booking

    Every branch gets its own page with local services, license numbers, reviews and a booking widget showing that location's real availability. Franchisees edit their photos and team details within brand rules set by head office. Templates enforce structure while leaving room for genuinely local content, which is what search engines reward.

    Local search visibility with central brand control.

  • State rules as configuration

    Tax treatment of each service, required license disclosures, deposit limits, cancellation wording and privacy notices are stored per state. When you enter a new state, the team loads its rule set and the booking flow adapts without new code. Every rule change is logged with who made it and when, which helps when counsel asks why a page said what it said.

    New markets open as a setup task.

  • Split payments for franchises

    Home services online payment integration USA franchise systems need often means money going straight to the franchisee, with royalties or platform fees routed to the brand. We use processors such as Stripe Connect or Adyen for Platforms so each operator has its own merchant account and payouts. Refunds and chargebacks land on the account that took the payment.

    Clear money flows and simpler accounting for every owner.

  • Recurring plans under federal and state rules

    Maintenance and protection plans follow the Restore Online Shoppers' Confidence Act: terms disclosed before billing, express informed consent and a simple way to stop charges. Stricter state auto renewal laws, such as California's, are applied to customers in those states. The FTC's broader click to cancel rule was struck down in court in 2025, but ROSCA and the state laws still stand.

    Membership revenue that holds up to scrutiny.

  • Privacy across state laws

    With comprehensive privacy laws now in California, Texas, Virginia, Colorado and many other states, the platform supports access, deletion and opt out requests, honors Global Privacy Control where required, and keeps notices current per state. Requests are logged and tracked to deadlines, with tasks routed to whichever operator holds the data.

    One privacy process instead of a patchwork.

  • Reviews collected the right way

    Post job review requests go to every customer, not only the happy ones. The FTC's rule on consumer reviews and testimonials bans fake reviews and review suppression, and the Consumer Review Fairness Act voids gag clauses, so we build requests that stay inside both. Reviews feed each location page and its structured data.

    Ratings you can display with confidence.

  • Messaging with TCPA consent

    Booking confirmations, reminders and arrival texts are sent with consent captured at checkout and logged per number. Marketing messages stay separate from service messages, as the Telephone Consumer Protection Act expects. Opt out keywords work in every market and are honored across all locations, not just the one that sent the text.

    Customer texts that do not create legal exposure.

  • Field service and ERP connections

    Each territory may run different software after acquisitions. The platform can push bookings into ServiceTitan, Housecall Pro, Jobber, Salesforce or a central ERP per location, and normalize status updates coming back. Integrations are swapped one territory at a time when an operator moves to the group standard.

    A common front end over mixed back offices.

  • Brand wide reporting

    Bookings, revenue collected online, cancellations and conversion by market, service and channel, available to head office and to each operator for their own territory only. Data exports feed your BI tools, such as Power BI or Looker, for board reporting. Operators can compare their results against brand averages without seeing other owners' customers.

    Comparable numbers across every market.

Who this is for

National and regional operators we build for.

A single location contractor rarely needs a platform like this. The investment makes sense when you run several territories, plan to add more, or own brands whose customers expect to book online in every market. It also suits companies whose current booking tools cannot share data across locations. These are the four situations we see most, and the features each one leans on. Smaller groups can still start with a lighter version and grow into the platform as they add territories.

01

Franchise systems

Franchisees want control over their calendars and money, and the brand wants consistent experience and data. We build shared booking with franchisee level availability, pricing within brand ranges, direct payouts and reporting rights split cleanly between franchisor and owner. Onboarding a new franchisee becomes a form, not a project. Territory transfers and resales keep customer history attached to the territory rather than the departing owner, if your agreement says so. Operator dashboards show only their own customers and revenue, never another owner's.

Agree data ownership in the franchise agreement before build.

02

Private equity backed roll ups

Acquired companies arrive with their own sites, phone numbers and software. The platform puts one booking experience in front of them while each keeps its back office for now, and redirects old local domains so their search history is not lost. Integrations can be consolidated later, one company at a time, without customers seeing any change. Head office gets one view of online demand across every acquired brand from the first month, which helps decide which brands to keep, merge or retire, and where the next acquisition should be.

Consolidate the front end first and the back office later.

03

Regional brands entering new states

You are strong in one state and expanding into the next. The rule set for the new state, from tax on services to license display, is prepared before launch so the first customers there book under the right terms. Local pages and profiles go live together, and early bookings are reviewed closely in the first weeks. Licensing details differ by state and trade, so the platform stores each license, its classification and renewal date per location, and alerts head office before anything lapses.

Prepare the next state's rules before the first local hire starts.

04

Brands selling plans nationally

Home warranty style plans, filter subscriptions or maintenance memberships sold online to customers anywhere. These need state aware auto renewal handling, sales tax collection and a member portal, often in addition to local service booking. Plan holders who need a repair are routed to the nearest operator automatically. The member portal shows plan terms, upcoming visits, payment history and cancellation in one place. Tax is calculated by the member's address, and renewal reminders follow the rules of the state where each member lives.

Plan billing and service delivery as one product.

How we deliver a national booking platform.

  1. 01Discovery and market mapVideo sessions with head office and a sample of operators to map services, territories, software, payments and the states in your rollout plan over the coming years. We also audit existing location sites.
  2. 02Rules and governanceState rule sets, brand standards and who can change what, documented and approved before design so operators and head office agree on responsibilities from the start. Counsel reviews the state rule sets at this stage.
  3. 03Platform designMobile first booking, location page templates and admin screens for brand, territory and office roles, accessible to WCAG 2.2 AA and tested on real phones. Operators review prototypes before build.
  4. 04Pilot marketWe launch in one or two markets first, with real bookings, payments and integrations, and fix what the pilot reveals before any other market goes live. We choose the pilot with you, usually a market with a strong operator.
  5. 05Rollout wavesFurther markets added in waves, each with its rule set, redirects from old local sites and operator training by video, paced to what your operations team can absorb. Each wave is reviewed before the next.
  6. 06Ongoing operationRule updates as state laws change, new integrations after acquisitions and conversion improvements drawn from brand wide data across every market. Every change is tested on staging first, then released to all markets together.

Technology

What we build this with.

Typical builds use Next.js for fast location pages, a custom booking and territory service with an admin for each role, a platform payments provider for split payouts, and cloud hosting the brand controls, with integrations through each vendor's API. Where an off the shelf scheduler already covers part of the need, we connect it instead of rebuilding it.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions national home services brands ask.

It adds territories, state rule sets and multi party payments.

A city site serves one operator under one state's rules. A national platform routes customers to the right location, applies each state's tax, license and consumer rules, splits payments between brand and operators, and gives different people different admin rights. The customer still sees a short booking flow; the complexity sits in configuration behind it. Accessibility and speed matter more at scale, because one fault repeats across every market. Load testing covers your busiest season.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews