Booking sites built for New York co-ops, walk ups, tolls and tight delivery windows.

Store move hours, elevator booking rules, insurance requirements and loading notes for buildings you serve often. When a repeat address appears, the booking flow applies those rules automatically and tells the customer what the building expects from them. New buildings can be added by your office after a first job, so the library grows with every move you complete.

The customer enters the managing agent's details and wording once. The site creates a request for your insurance broker or generates the certificate from your template, tracks when it was sent, and blocks the job from dispatch until it is confirmed. If the managing agent rejects the wording, the request reopens with their note attached.

Flights of stairs, stoop steps, long carries from the curb and items that need hoisting each adjust crew size and time. Rules are yours to set, and the customer sees the effect on the price before they confirm. Photos of the stairwell or entrance can be uploaded for anything unusual, and an estimator reviews them before the slot is final.

Trucks entering the Manhattan Congestion Relief Zone are charged per entry, and bridges and tunnels add tolls of their own. The pricing engine includes these in the first price shown, based on the route and vehicle, so nothing appears for the first time at checkout. Overnight windows, which carry lower congestion tolls, can be offered to business customers at a lower price.

A move from Queens to Westchester stays under New York rules; one from Brooklyn to Jersey City crosses a state line and falls under FMCSA. The site detects the difference and attaches the right license number, estimate type and documents. For interstate moves that includes the federal consumer booklets FMCSA asks movers to provide.

Customers pay a deposit by card, Apple Pay or Google Pay, with the balance charged from a saved card when the job ends. Cancellation refunds follow the policy shown at checkout, and receipts itemize every charge. Elevator overtime or extra crew hours agreed on the day are added by the foreman and approved by the customer on their phone.

Business senders book pickups across the five boroughs and Long Island with receiving hours stored for regular delivery addresses. Restaurants, galleries and showrooms that only accept deliveries at set times get windows that match those hours. Recipients receive a tracking link and a text when the driver is close, which matters in buildings where someone has to come down to the lobby.

Monthly storage and valet storage plans bill automatically, with renewal terms shown before purchase and an online cancellation path. New York's automatic renewal law expects clear disclosure and consent, so the flow records both.

Booking pages, confirmations and texts can run in English, Spanish, Chinese or Russian, depending on your customers. Your staff edit each language in the CMS, and prices and policies stay synchronized across all versions.

Confirmed jobs go to your moving software, routing tool or dispatch board with building rules, certificate status, payment status and photos attached, and later changes by the customer update the record automatically.