Services · Ecommerce development · Taxi booking sites
Codeeo delivers online taxi booking website development in New York for TLC-licensed bases, black car and luxury limousine companies, community car services and airport transfer firms. We build the website where a rider books and pays for a prearranged trip, and the back office that turns each booking into a dispatched job. In New York City that website is more than marketing: for a for-hire base, it is one of the channels through which a trip becomes legally prearranged.
Riders here compare prices fast, expect tolls and surcharges to be explained, and book in many languages. Corporate clients want invoices by department. The booking site has to handle all of that while keeping every trip tied to your base.
200+ companies across the US and the UAEFrom a first store to a listed developer
What the booking site can include
The Taxi and Limousine Commission divides New York City's market by license. Yellow medallion taxis can pick up street hails anywhere, green Street Hail Liveries can do so in limited areas, and for-hire vehicles such as black cars, liveries and luxury limousines must take trips that were arranged in advance through a licensed base. A booking site serves the prearranged side of that market, so it has to record the trip, the rider and the base properly, every time. Online taxi booking website design for this market also has to work for visitors who have never heard of your base and are deciding in seconds whether to trust it.
Below are the capabilities we build most often for New York operators. Which ones go first depends on your license type, the share of your work that comes from corporate accounts, and whether you already run dispatch software that the site must feed.
Every web booking is created against your base with the details your dispatch and recordkeeping need: pickup time, addresses, passenger name and contact, vehicle class and booking timestamp. Records flow into your dispatch system or a dispatch board we build, so web trips are handled like any other prearranged job. Exports for audits and reporting come from the admin in a few clicks.
Web bookings sit in the same records as phone and app trips.
Trips in Manhattan's congestion zone, over tolled bridges and tunnels, or to Newark carry extra charges. The quote shows the expected total with each charge named, and the receipt confirms what was actually incurred, so riders and expense teams see the same numbers.
Fewer disputes about charges after the ride.
JFK, LaGuardia and Newark each get their own booking path, with terminal, airline and flight number, meet and greet options, and pickup instructions that match each airport's rules. Flight tracking lets dispatch adjust pickup times when a landing moves.
Arrivals handled without the rider calling from baggage claim.
Firms in Midtown, the Financial District and Hudson Yards book cars for staff and clients. Account logins hold several bookers, cost centers and reference fields, monthly statements, and approval steps for trips above a limit the client sets.
Account clients book online and are billed the way finance wants.
Taxi booking online payment integration in New York covering cards, Apple Pay, Google Pay and payment on account. Authorizations are captured after the trip when waiting time or tolls change the total, and saved cards are stored by the processor, never on your servers.
Each booking is paid or secured before a car is sent.
Free cancellation windows, late cancellation charges and waiting time after a grace period, each set per service in the admin and shown to the rider before they confirm. Charges are applied automatically and explained on the receipt.
Rules enforced consistently instead of case by case.
Riders can request a wheelchair accessible vehicle at booking, with space to describe mobility needs. Requests are routed to your accessible fleet or partner arrangement so your base can show how it meets the TLC's accessible service expectations.
Accessible trips booked and tracked like any other.
New York riders book in English, Spanish, Chinese, Russian, Bengali, Haitian Creole and many other languages. We launch with the languages your customers actually use and manage translations in the CMS, including confirmations and reminder texts.
Community riders can book without phoning the base.
Confirmation emails, a reminder before pickup and a text with the driver, vehicle and plate once assigned. Text messages go only to riders who consented, with opt-out handled automatically in line with federal texting rules.
Riders find the right car on a crowded block.
Sedan, SUV, executive van and luxury limousine classes, each linked to available vehicles and drivers by time, so the site stops offering classes that are fully booked during a busy evening or a holiday weekend.
The site promises only what the base can send.
Who this is for
A New York booking site must match the license behind it. A black car base serving corporate accounts, a neighborhood livery base in the Bronx or Queens, and a luxury limousine company booking weddings in Brooklyn all take prearranged trips, but each sells differently and keeps different records. Before we design anything, we confirm with you and your advisers how your license shapes what the website can sell and say. Sites for bases operating in Westchester, Long Island or New Jersey need those local rules checked too.
Corporate work depends on accounts, approvals and clean invoices. We build an account portal where assistants and travel managers book for several people, attach cost centers and project codes, and download statements. Ad hoc riders use the public site with card payment, and both feed one dispatch queue. Executive riders can save preferred vehicle classes, frequent addresses and a standing note for the driver, so repeat bookings take a few taps.
Account billing rules are agreed with your finance team in discovery.
Neighborhood bases often take most bookings by phone, in more than one language. We build a simple booking site in those languages, with saved addresses for regulars and cash or card options where your rules allow, so loyal riders can book a hospital visit or airport run without waiting on hold. The admin lets your phone dispatchers enter calls in the same system, giving you one list of trips whatever the channel.
Weddings, proms, galas and nights out are sold by the hour with minimums, decorations and multiple stops. The site sells those as packages with deposits and balance payments, collects the itinerary, and keeps contracts and signed terms with the booking. Peak season dates such as prom and wedding weekends can carry their own minimums and deposit rules, set well in advance.
International visitors book from abroad, often with foreign cards, and want to know exactly where to meet the driver. We build airport-first booking with fixed fares where permitted, meet and greet options, flight tracking and confirmations a tired traveler can follow at JFK arrivals. Hotels and travel agents get a partner login to book for their guests at agreed rates, with a monthly statement.
Trips to Newark and other New Jersey points raise cross-state questions we flag for your counsel.
How we work together
Our team works with New York clients remotely. Discovery, design reviews and acceptance testing run by video call, and your dispatchers test on a staging site from their own devices. Most bases start with a fixed scope release covering public booking and payments, then add corporate accounts and packages on a monthly retainer. Larger operators sometimes take a dedicated team. Codeeo has delivered 200+ projects across the UAE and the US, has a team of 80+ across Dubai, Riyadh and Karachi, and is rated 4.7 from 23 Google reviews.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
The stack follows your dispatch provider and your team. Typically that is a fast front end such as Next.js, a booking API connected to dispatch, a CMS for content and translations, and hosting sized for holiday peaks. Accessibility is tested against WCAG 2.2 AA throughout the build. Code, documentation and admin access are handed over in full so your business is never tied to us.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
No, but the site has to fit the license you already hold.
For-hire vehicles in New York City must take prearranged trips through a licensed base, and a web booking is one way a trip is prearranged. The site therefore needs to create proper trip records for your base and avoid anything that looks like a street hail service. We build around the TLC rules you and your counsel confirm, and we keep pricing and wording editable when those rules change.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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