Services · Ecommerce development · Taxi booking sites

Taxi booking and payment platforms for US fleets running in more than one city.

Codeeo provides online taxi booking website development in the USA for taxi fleets, black car and limousine groups, airport transfer networks and transport software companies. We build the booking website, the payment flow and the admin that sits behind it, designed so one platform can sell rides in several cities even though each city licenses taxis its own way, each state writes its own privacy and pricing rules, and each airport sets its own pickup arrangements.

The hard part of a national booking platform is not the form. It is keeping fares, fees, taxes, consent and refund rules correct for every market you serve, while giving riders one simple way to book and pay.

Built for
Multi-city taxi and car service groups, airport transfer networks, franchise systems and software companies selling booking platforms to US transport operators.
Typical timeline
A rollout plan, market by market, is agreed in discovery by video call, with the first market and its dates fixed before design work starts.
What you own
Source code, market configuration, booking and customer databases, payment processor accounts and admin access, all in your company's accounts.
Rated
4.7 / 5 from 23 Google reviews

200+ companies across the US and the UAEFrom a first store to a listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the platform can include

What a national taxi booking platform has to handle.

Taxi regulation in the United States is mostly local. Cities and counties license taxicabs and often set or approve their fares. States usually regulate ride-hail companies and, in many cases, limousine and charter carriers. Airports issue their own permits and pickup rules. On top of that, consumer privacy, pricing and texting rules vary by state, and federal law adds accessibility, payment security and telemarketing obligations.

A booking platform for several markets therefore needs a configuration layer: each city or region holds its own service area, products, fares, fees, taxes, policies and content, while the checkout, payments, admin and reporting stay shared. These are the capabilities we build into that kind of taxi booking online booking system development, prioritized by the markets you launch first.

Explain your project
  • Market configuration

    Each market is a profile in the admin: service area, vehicle classes, fare rules, airport products, cancellation terms, tax settings and languages. A new city is configured rather than coded, and local managers can only edit their own market.

    New cities launch through settings, not a rebuild.

  • Fare and fee engine

    Metered estimates, flat airport fares, zone pricing, hourly hire and shared shuttle seats, each with its own fees and surcharges. Where a state requires all-in pricing, such as California, the market profile shows the full price first and itemizes on request.

    Prices follow each market's rules automatically.

  • Payments, holds and payouts

    Taxi booking online payment integration in the USA through mainstream processors, with cards, Apple Pay and Google Pay, deposits, authorizations captured after metered trips, tips and refunds. Where franchisees or partner fleets are paid, payouts can be split by market.

    Money reaches the right business in each city.

  • Sales tax by location

    After the Wayfair decision, states can require remote sellers to collect sales tax, and the treatment of transportation services and booking fees differs by state. The platform applies tax rules per market through a tax engine or configured rates, decided with your tax adviser.

    Tax handled per jurisdiction instead of guessed.

  • State privacy controls

    California, Texas, Colorado, Virginia and a growing list of states give consumers privacy rights, and several treat precise geolocation as sensitive data. The platform supports notices, opt-outs, consent where required, request handling and retention limits applied by rider location.

    One process covers privacy requests from any state.

  • Consent-based texting

    Booking confirmations, reminders and driver arrival texts are central to the service. Under the TCPA, marketing texts need prior express written consent, and business texting through US carriers requires 10DLC registration. We separate service and marketing messages and record consent for each.

    Riders get the texts they agreed to, and you keep the evidence.

  • Accessible booking

    ADA claims over inaccessible websites are filed across the country. Booking forms, date pickers, maps and confirmations are built and tested to WCAG 2.2 AA, and riders can request a wheelchair accessible vehicle in markets where your fleet provides one.

    More riders can book unaided, with less legal exposure.

  • Airport programs

    Each airport you serve gets its own product with terminal lists, flight tracking, meeting points and the pickup instructions your permit requires. Airport fees can be built into the fare or shown as named charges, depending on the market. Pickup notes are edited locally whenever an airport changes its curbside or staging arrangements.

    Airport trips run correctly at every location.

  • Accounts and partner channels

    Corporate accounts with central billing across cities, plus portals for hotels, travel agents and event planners. A booking API lets partner apps and travel platforms send trips straight into your system.

    B2B bookings scale across markets without extra staff.

  • Group reporting

    Bookings, revenue, cancellations, refunds and conversion by market, channel and product, with exports for finance. Head office sees the whole network and local managers see their own city. Conversion data shows where riders in each city abandon the checkout.

    Decisions based on each market's actual numbers.

Who this is for

Four US businesses that need a multi-market booking platform.

A single-city operator can often get by with a simpler booking tool. The case for a configurable platform is strongest when the business sells in several markets, plans to add more, or sells booking technology to other operators. Payment security is the same in every case: card entry hosted by a PCI DSS compliant processor so your own systems stay out of most card data scope. Children rarely book rides themselves, but if any market sells school runs or youth programs, parents book and pay, and the platform avoids collecting data from children so COPPA concerns do not arise.

01

A fleet group operating in several cities

Groups that have acquired taxi or car service companies in different cities often run a different website and booking tool in each. We consolidate them into one platform with a shared checkout and admin, while each city keeps its brand, fares and local rules. Riders and corporate accounts get one login that works wherever the group operates. Each city's office keeps control of its own dispatch, drivers and local promotions, while finance closes the month from one set of reports instead of a dozen exports.

Brand consolidation and redirects are planned city by city.

02

An airport transfer network

Transfer businesses serving many airports need consistent booking and meeting instructions with local pricing and permits behind them. We build airport-first booking with flight tracking, partner fleets in each city, and payouts to those partners from a single checkout, so the brand stays consistent wherever the rider lands. Rates, vehicle classes and meeting instructions can differ by airport without riders having to learn a new booking process at each one.

03

A franchise or licensed brand

Franchise systems need central control of brand, pricing guidelines and technology, with franchisees running daily operations. The platform gives each franchisee their own market area, bookings and payout account, while head office sets the rules and sees performance across the network. A new franchisee can be onboarded by creating a market profile, connecting a payout account and loading local content, with head office approving before the market goes live.

Franchise agreements decide what each party controls; we build to those terms.

04

A software company selling booking to operators

Some clients sell a booking and payment product to independent taxi and limousine firms. We build the multi-tenant platform behind it: operator onboarding, branded booking sites per operator, connected payment accounts and an API for dispatch integrations, so each new operator is set up through configuration. Operators manage their own fares, policies and staff, and your team supports them from a central console with usage reporting for billing your customers.

Six stages from discovery to a national rollout.

  1. 01Discovery and market mappingBy video call we list your markets, licenses, fare models, processors, dispatch systems and partners, then record the rules each market needs and agree which launches first.
  2. 02Platform and data designThe market configuration model, booking data, roles and permissions designed before screens, so adding the tenth city is as simple as adding the second.
  3. 03Online taxi booking website designA booking flow and brand system that works on any phone, in any market, with local content, languages and pickup instructions slotted in from the admin.
  4. 04Payments, tax and integrationsProcessors, tax engine, texting provider, dispatch and accounting connected and tested, with consent records and privacy requests flowing into the admin.
  5. 05Pilot market launchOne market goes live first. We watch bookings, payments, refunds and support tickets closely and correct anything before the configuration is copied elsewhere.
  6. 06Rollout and scaleFurther markets are configured, tested and launched in the agreed order, with redirects from old local sites and reporting across the network.

Technology

What we build this with.

We usually pair a fast front end such as Next.js with a booking API and a relational database designed for multiple markets, hosted on cloud infrastructure that scales for holiday and event peaks. The exact stack follows your existing systems and the team who will maintain it. Documentation, infrastructure access and code are handed over in full at each release.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions US transport groups ask about booking platforms.

The pilot market comes first, and the rest follow in an agreed order.

Most of the effort sits in the first market: the platform, payments, integrations and configuration model. Later markets mainly need their rules, content and local testing. We agree the pilot scope and its dates in discovery, then plan each further market once the pilot is live and stable. Processor approvals, 10DLC registration and dispatch vendor access are started at the outset because they often take longest. Where you already run local sites, we plan migrations so each market switches over cleanly without losing search visibility.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews