Services · Ecommerce development · Ticket booking sites

Ticket websites for New York stages and attractions, built to Article 25.

Codeeo offers online ticket booking website development New York producers, Off-Broadway houses, music rooms, museums, observation decks and tour companies use to sell on their own domain. Buyers see the full price before they pick a seat, pay by card, Apple Pay or Google Pay, and get a ticket they can pass to a friend if plans change. Your box office keeps every order, every buyer and every report in one admin.

New York ticket buyers include commuters from the suburbs, tourists from every country and regulars who see three shows a month. The site has to serve each of them quickly, follow state ticketing law to the letter, and hold up when a sold out run adds dates.

Built for
Off-Broadway and nonprofit theaters, cabaret and jazz rooms, music venues in Brooklyn and Queens, museums, observation decks, walking and boat tour operators across New York City and the state.
Typical timeline
Agreed after discovery by video call and set by your seat plans, tax setup, migration from your current ticketing platform and your next opening or on-sale, then written into the scope.
What you own
The site code, admin, buyer database, order history, merchant account and hosting, all in your organization's own accounts.
Rated
4.7 / 5 from 23 Google reviews

200+ companies across the US and the UAEFrom a first store to a listed developer

Modon
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HP
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Ghezlan

What the booking site includes

What a New York ticket site needs between the listing and the door.

New York has its own ticketing law. Article 25 of the Arts and Cultural Affairs Law requires the total price, fees included, to be shown before a buyer selects a ticket, and it limits what can be added during checkout. Paperless tickets must come with a transferable option. Sales tax treats a play differently from a magic show. Our ticket booking online booking system development in New York builds those rules into inventory, pricing and delivery, then adds what a busy box office needs every day: group sales, multilingual pages, exchanges, and reporting that a producer and a venue can both trust. Each event page is also built to be found, with structured event data, showtimes and venue details search engines can read, so New York buyers searching for a show reach your own checkout rather than a reseller's listing.

Explain your project
  • Full price before selection

    The price on the show page and on each seat already includes every fee. Checkout cannot add a new charge, apart from disclosed delivery for physical tickets. The admin blocks publishing an event whose fee setup would break that rule, so a staff edit cannot create a compliance problem.

    The number a buyer sees first is the number they pay.

  • Transferable tickets by default

    Every ticket can be sent to another person from the buyer's account or the confirmation email, with the new holder's name recorded. Where you choose paperless delivery, the site also offers a transferable option at the time of sale, as section 25.30 requires.

    Plans change and seats still get filled.

  • Tax set per event type

    Each event carries its own tax setting. Admissions to live dramatic and musical performances are generally exempt from New York sales tax, while many other amusements are taxable, and bundles can change the answer. The site applies the setting your accountant chooses and reports tax by event.

    Tax returns built from the same data as the box office report.

  • Group and school sales

    Tour operators, schools and corporate groups request seats online, receive a quote, pay a deposit and confirm names and final numbers later. Invoices can replace card payment for approved accounts. Unpaid holds release to general sale on the date you set.

    Group business without a separate spreadsheet beside the box office.

  • Buying in several languages

    Show pages, checkout, confirmations and reminders can run in English plus the languages your audience uses, such as Spanish or Chinese. Buyers choose once and the site remembers. Your team approves each translation, and the admin warns when an event is missing one.

    Visitors and New Yorkers who prefer another language can buy without help.

  • Timed entry for museums and decks

    Slots per time and per area, members and pass holders drawing from their own allocation, and same-day capacity that staff can open or close as weather and crowds change. Sunset slots or peak times can carry their own all-in price.

    Arrivals spread across the day instead of one long line.

  • Exchanges and refunds

    Your policy becomes rules: date exchanges with or without a fee shown up front, credit on account, and full refunds for cancelled performances back to the original card. Every action records who approved it and why.

    Cancelled performances refunded quickly and visibly.

  • Checkout and payment integration

    Our ticket booking online payment integration in New York connects cards, Apple Pay, Google Pay and gift cards through your provider, with card data handled outside your servers for PCI DSS. Overseas cards are tested before launch, since many buyers are visitors.

    Fewer abandoned carts from out-of-town cards.

  • Door lists and scanning

    Unique codes that scan once, door lists by performance and entrance, and offline scanning for cellar rooms with no signal. A transferred ticket scans under its new holder, and the old code stops working the moment the transfer completes.

    Doors stay fast and duplicates stay out.

  • Producer and venue reporting

    Producers renting your house see their own run, while venue managers see everything. Reports split face value, fees, tax and add-ons, track comps and house seats, and export to your accounting system for weekly settlement.

    Weekly settlement from one report, not three.

Who this is for

Four New York ticket sellers and the site each one needs.

Online ticket booking website design in New York is shaped by the size of the room and the speed of the sale. A ninety-seat house in the East Village sells differently from an observation deck in Midtown or a boat tour leaving a Manhattan pier. These four briefs cover most of the operators we speak with, from the five boroughs to venues upstate. Outside the city the same state ticketing law applies, while audiences tend to drive in from further away and buy earlier, so pages lean more on directions, parking and dates weeks ahead.

01

An Off-Broadway or nonprofit theater

You sell single tickets, subscriptions, student tickets and donations, often with a small staff. We build a seat map from your house plan, subscription packages with fixed or flexible dates, a donation step at checkout recorded separately for receipts, and discount codes that still show the all-in price. If you are leaving a third-party platform, we migrate patrons and keep old show links working through redirects.

Patron data migration is timed around your current platform's contract terms.

02

A music or cabaret room with food and drink

Your tickets come with seating times, table sections and sometimes a food or drink minimum. The site shows what is included before selection, keeps any mandatory charge inside the advertised price, and sends the seating time and door policy in the confirmation. Late sets can close online sales shortly before the start. Regulars can hold an account with saved cards and favorite seats, and a waitlist offers released tables to the next person in line automatically.

03

A museum, deck or attraction

Most buyers are visitors planning a day. They need clear slot availability, child and senior prices, combination tickets with partner attractions, and a phone ticket that works without downloading anything. Members book free slots from their account, and staff adjust capacity on the day. Pages load quickly on a phone standing in Times Square or on a subway platform with patchy signal.

Combination tickets settle with each partner from the sales report.

04

A tour company leaving from Manhattan

Walking tours, food tours and harbor cruises sell by departure and meeting point. The site shows the exact meeting spot on a map, collects names for manifests, and moves a whole departure when the weather turns, with exchange or refund options sent to every buyer at once. Guides see their own manifest on a phone, mark who turned up, and add walk-up guests who pay on the spot, so the final count matches the money.

Six steps from discovery to tickets on sale under your name.

  1. 01Discovery by video callWe review your venues, events, fees, tax treatment, partners and current platform, then agree what the first release must sell and when.
  2. 02Rules written down firstFees, transfer options, refund terms and tax settings are listed per event type and checked against Article 25 before design begins.
  3. 03Design and contentShow pages, seat maps and checkout are designed for phones first, in each language you sell in, and to WCAG 2.2 AA for accessibility.
  4. 04Build and payment setupWe build the site, admin, transfers and scanning, connect your merchant account and test refunds, transfers and overseas cards with your team.
  5. 05Migration and trainingPatrons, subscriptions, gift cards and future orders move from your old system, and staff rehearse on a staging copy before switching.
  6. 06Launch and supportWe switch over away from an opening night, monitor sales and scans through the first on-sale, then hand over documentation and agree support terms.

Technology

What we build this with.

Event pages are built with Next.js and React for speed and search, with booking logic in Node or Laravel, or on WordPress and WooCommerce where your team already manages content there. Everything is hosted in your own cloud account with backups and monitoring.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions New York ticket sellers ask us

It depends on venues, migration and tax and fee setup.

A single house with one seat map is a smaller project than a producer with several venues, subscriptions and group sales. The main drivers are the number of seat plans, migration from your current platform, payment provider approval, translations and integrations with accounting or a donor database. We set the timeline after discovery and write it into the scope, with launch kept clear of opening nights and holiday weeks. A phased release is possible when a new run needs to go on sale quickly: core checkout first, then groups, subscriptions and integrations.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews