One booking and payment platform for pest companies working in several states.

Every address is matched to the branch licensed to serve it, using zip codes, counties or drawn territories. Franchise systems can route by franchisee territory, and bookings outside any territory become leads for expansion planning rather than lost requests. Where two branches overlap, rules decide by service type, capacity or the customer's history.

Services, required booking questions, disclosures and notice templates are set per state. A termite service might need an inspection first in one state and allow direct booking in another. When a state changes a rule, an administrator updates its configuration without touching other markets.

A tax engine calculates state and local tax on each booking based on the service address and the taxability you set for each service in each state. Receipts and invoices show tax separately, and exports support each state's filing. Product sales, such as bait stations or traps sold separately, can carry different tax treatment from the service itself.

Service plans show their renewal frequency, charges and cancellation route before payment, record express consent, send acknowledgments and offer self serve cancellation. Where states such as California require annual reminders, those are scheduled automatically for customers in that state.

Payments run through a PCI DSS compliant processor with Apple Pay, Google Pay, tokenized cards and ACH. Each branch or franchisee can settle to its own merchant account, while head office sees consolidated reporting across all of them. Refunds and chargebacks are traced to the branch that took the payment.

Termite swarm season, mosquito season and rodent season arrive at different times across the South, the West Coast and the Northeast. Each region can raise daily capacity, open extra crews or pause certain services for its own season without affecting the others.

Confirmations and reminders go by email and text, with marketing texts only sent to customers who gave consent, in line with the Telephone Consumer Protection Act. Opt outs apply across every branch at once, so a customer who says stop is not texted by a sister location.

State privacy laws such as California's CCPA and CPRA, the Texas TDPSA and others apply by thresholds and residency. The platform supports access and deletion requests, opt outs where required and state specific notices, with data encrypted and access limited by role. Retention periods are set per data type, so old records are removed on schedule.

When you buy a company, its customers, plans and stored payment tokens can be migrated into the platform, with processor token transfers handled through the processors themselves. The acquired brand can keep its own landing pages while booking runs on shared infrastructure.

Bookings, revenue, deposits, refunds, plan renewals and cancellations by state, branch and service, in one dashboard. Data exports feed your BI tools, so leadership compares markets on real booking behavior. Cohorts show how plans sold online in one state renew compared with plans sold by phone in another.