Services · Ecommerce development · Pet care booking sites
Codeeo takes on pet care booking website development in New York for dog walking companies, grooming salons, boarding and daycare facilities and trainers in all five boroughs. Clients book recurring walks, a groom or a weekend stay, leave building and key instructions, and pay or buy a walk pack on your website. Your schedulers get a clean calendar instead of a phone full of texts from Park Slope, Astoria and the Upper East Side.
New York pet care runs on apartments, doormen, elevators and tight time windows. The booking site has to know which building a dog lives in, who holds the key, and what happens when snow shuts down the afternoon walks. It also has to make prices, packs and renewals unmistakable, because state rules on surcharges and auto-renewal apply here.
200+ companies across the US and the UAEFrom a first store to a listed developer
What we build into the site
A New York walking company may run hundreds of visits a week across a few dense neighborhoods, each with its own building rules. A Manhattan groomer may have four tables and a waitlist. A Brooklyn daycare may fill its playgroups by 8am. The website is the place where all of that should be booked and paid for, yet many operators still take requests by text and invoice at the end of the month. Our pet care online booking system development turns those requests into structured bookings with the right information attached: building, access method, walk length, group or solo, feeding notes. Payment is taken by stored card, walk pack or monthly plan, and the schedule your team sees is the same one the client booked. The pieces below come up in almost every New York project.
Clients set a weekly pattern, such as a thirty minute solo walk at noon on weekdays, and the site books it forward. Skipping a day, adding a second walk or pausing for a vacation takes two taps, and changes made before your cutoff time update the walker's route automatically.
Fewer last minute texts and fewer missed walks.
Each client profile stores the building, doorman or lockbox arrangement, elevator notes and whether keys are held by your office. Access notes are encrypted and shown only to the walker assigned that day, never on the public site or in plain email.
Walkers arrive knowing how to get in, and the details stay private.
Sell packs of twenty walks or a monthly unlimited weekday plan. Balances draw down as each visit is completed, clients see what remains in their account area, and recurring plans follow New York's automatic renewal rules on disclosure and cancellation.
Cash arrives up front instead of at the end of the month.
Define the areas you cover, from the Upper West Side to Williamsburg or Long Island City, and show availability only for addresses inside them. Requests from outside an area can go to a waitlist so you can see where demand is growing.
Walkers stay in tight clusters and spend less time on the subway.
Salon clients pick a service and enter breed, coat and size. The booking engine allocates the right table time, adds a deposit for new clients, and offers a cancellation waitlist that texts the next owner when a slot opens.
Tables stay full without your groomers answering the phone.
Before a first daycare day, boarding stay or group walk, owners upload rabies and other vaccine records and answer intake questions on behavior, allergies and vet contacts. Expiry dates are tracked, reminders go out ahead, and a booking for a pet with lapsed records waits for staff approval.
No dog joins a group or a room without current records on file.
When a snowstorm or a heat advisory hits, you can shorten walks, switch to potty breaks only or close for the day from the admin. Affected clients get one message, and credits or refunds follow the policy you set.
A storm day takes one decision, not two hundred messages.
If you pass card fees on to clients, New York's surcharge law requires the total card price to be shown clearly. We build checkouts that display the card price in full, or a cash and card price side by side, so the amount charged never exceeds the price posted.
Checkout totals that match what the client saw.
After each walk or drop-in the walker files a short report with photos, a note on bathroom breaks and any concerns. Clients can add a tip, which is passed to the walker through your payroll rules rather than cash in an envelope.
Clients see the visit happened and walkers get credit for it.
Schedulers see the day by walker and neighborhood, reassign visits when someone calls out and track completed visits for payroll. Owners see revenue, pack balances and cancellations by borough.
Payroll comes from the same records as billing.
Who this is for
The city produces a particular kind of pet business: dense, recurring, apartment based and dependent on trust. Four kinds of operator ask us for booking websites most often. Each needs the same foundation of profiles, calendars and payments, but the parts that matter most differ a lot, so we design around the operator rather than a template. If you run more than one of these services, the site combines them under one client account.
You have a dozen walkers, a few hundred clients and a scheduler who lives in a group chat. We move booking, rescheduling and payment onto the website, assign walks by neighborhood, hold building access securely and turn completed visits into invoices and payroll records. The scheduler stops being the only person who knows where everyone is. Clients in Chelsea or Prospect Heights can change their own schedules before the cutoff without waiting for a reply.
Your tables are full but no-shows still cost you a few slots a week. A booking site with deposits for new clients, a stored card for late cancellations and an automated waitlist protects those slots, while clean service pages and online booking make you easy to choose from a phone search.
Paid grooming establishments in the city need a Health Department permit under Health Code Article 161.
Holiday weekends sell out and daycare spots are claimed early. We build capacity by room and playgroup, assessment first enrollment, vaccine uploads, deposits for peak dates and daycare packages, so the head count for each day is known before staff arrive and every dog on site has passed intake.
Boarding establishments also fall under Article 161 permits.
Puppy classes in a rented studio and private sessions at clients' apartments need different booking logic. We build course enrollment with fixed start dates and capacity, private session booking with travel buffers between boroughs, and packages that cover both, paid online in advance. Session notes and homework can be shared with the client after each visit, which keeps them coming back for the next package.
How we work together
Most New York companies start with a fixed scope build of the booking site and its payments. Walking companies that keep adding areas and staff often move to a monthly retainer for new features and reports. Operators already on a pet care platform sometimes ask us to build a branded booking website on top of it rather than replace it. We work with New York clients remotely, with discovery and reviews over video call. Our team of 80+ across Dubai, Riyadh and Karachi has delivered 200+ projects across the UAE and the US, and is rated 4.7 from 23 Google reviews.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Sites are usually built on Next.js or WordPress with a custom booking engine, and payments run through Stripe, Square or your current processor. We connect existing walking or kennel software when its API supports it. Hosting is chosen to stay quick when every client books at once before a holiday weekend.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It is priced after discovery, based on scope rather than a package.
The main drivers are the number of service types, recurring scheduling, packs and plans, how many neighborhoods and staff you schedule, migration from current software, payroll and accounting exports, and extra languages. A salon taking single bookings is a smaller build than a walking company with recurring schedules and payroll. We itemize the estimate so you can move parts to a second release if you want to launch sooner.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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