Services · Ecommerce development · Senior care booking sites
Our senior care booking website development New York service is for licensed home care agencies, assisted living residences and companion care companies that want families to reserve hourly, live-in or overnight care and pay for it online. A daughter in Westchester can book weekday mornings for her mother in Bay Ridge, choose a Russian speaking aide, see the full price including the minimum shift and pay the deposit in a few minutes. Your intake team gets a complete, paid request instead of a voicemail.
The site is a booking and payment tool. Care plans, assessments and clinical decisions stay with your nurses and coordinators, and the site says so plainly wherever families might expect advice. What it removes is the slow back and forth over rates, start dates and deposits that keeps New York intake lines busy all day.
200+ companies across the US and the UAEFrom a first store to a listed developer
Inside the booking platform
New York City care requests have their own shape. Many are for live-in or split overnight shifts rather than a two hour visit. A large share of payers live outside the city, sometimes in another state, and book on behalf of a parent who has lived in the same apartment for decades. Language matters on both sides: families ask for aides who speak Spanish, Cantonese, Mandarin, Russian, Haitian Creole, Bengali or Yiddish. Travel depends on subway and bus lines, not highway miles. The platform we build handles these patterns directly instead of forcing them into a generic appointment calendar.
Families choose between hourly visits, overnight shifts, split 24 hour coverage and live-in arrangements, and each type carries its own minimums, rates and notice period. The calendar only offers start times that fit the shift type, so nobody books a four hour overnight by mistake. Overnight bookings show whether the aide is expected to be awake or may sleep, because that changes both price and staffing.
Bookings arrive in the shape your scheduling team already uses.
Coverage is set by borough and neighborhood, not by radius. You might cover all of Manhattan and Brooklyn but only parts of Staten Island, or accept Bronx bookings only with longer lead time. The family's address decides what appears. Families in Long Island or New Jersey booking for a parent in the city enter the parent’s address, not their own.
Families only see care you can staff.
Families can ask for a language, gender preference, experience with dementia or mobility support, or comfort with pets. The request reaches the coordinator with those needs attached, and the confirmation shows the matched aide only once your office has approved the match.
Fewer first visits that end in a reassignment.
Payers can record doorman instructions, elevator notes, buzzer codes or super contact details in a protected field visible only to the assigned aide and coordinator. These details are encrypted and removed from view when the booking ends.
Aides arrive prepared without access notes passing through text messages.
A deposit confirms the booking, and the card or bank account is saved with your processor. Each week the system charges for hours completed and approved, sends an itemized receipt, and flags any account where a charge fails. Payers choose whether receipts go to one person or to every sibling who shares the cost.
Predictable cash flow that matches care delivered.
Several siblings can share one account, each with a role. One pays, another approves schedule changes, a third can only view. Your agency decides what each role sees, and personal health details stay out of the general view. Each change made by a family member is logged with the name and time, which helps when relatives remember a conversation differently.
Family disagreements stop landing on the intake line.
Holiday premiums, snow day policies and transit disruption rules are set once and applied automatically. When a storm closes lines or an aide cannot reach Rockaway, the console offers the coordinator a replacement list and the family a clear message, with any rate change explained before it is charged.
Disruptions handled by policy rather than by improvised phone calls.
Hospital and rehab discharges often need care within a day or two. An urgent request path collects the discharge date and facility, alerts the on call coordinator and tells the family honestly that the start is pending staff confirmation before any money is taken. The coordinator can accept, propose a later start or decline from the console, and the family hears back in their chosen language.
Fast response without promising coverage you have not confirmed.
Assisted living residences can list respite rooms with dates, minimum stays and the admission steps your staff must complete. The deposit holds the room until your team confirms the stay is appropriate. Tour requests can be booked for an in person visit to the residence or a video walkthrough for relatives out of town.
Short stays booked online, with your admission rules intact.
Your intake team sees new requests, urgent starts, unmatched shifts, failed payments and cancellations by borough. Managers get weekly reports on bookings, revenue collected and average time to staff a request. Filters let a borough manager in Queens see only Queens requests while the owner sees the whole city.
A clear view of demand by borough and service.
Who this is for
Agencies in New York City serve families paying privately, Medicaid managed long-term care members and people in consumer directed programs. Online booking and payment fits the private pay side, where families are comparing agencies and want to commit quickly. Medicaid authorizations and EVV records stay in the systems built for them. These four situations come up most often. In each case the first release is small, focused on the bookings that cost your intake team the most time today.
Your agency is licensed by the New York State Department of Health and most visits are authorized by Medicaid plans. You want a private pay line that families can book directly. We keep that flow separate from program work, with its own rates, terms and console view, so private pay growth does not complicate your compliance records. Your coordinators keep working in the agency software they already know, and the booking site feeds it.
Private pay and program work stay apart.
Live-in and 24 hour care have complex pricing: daily rates, sleep breaks, relief aides and holiday premiums. We turn those rules into a clear quote and booking flow, so families understand exactly what a week of coverage involves before they pay a deposit. Relief aides for days off are priced and scheduled as part of the same booking, not as a surprise later.
Residences in the outer boroughs and nearby suburbs often run short stays for families who need a break or are recovering from a hospital stay themselves. The site handles room inventory, deposits and tour booking, while your admissions staff keep control of who is accepted. Rooms reserved for hospital referral partners can be held back from public booking.
Companions who escort clients to doctor visits, help with shopping or simply spend an afternoon need simple hourly booking with sensible minimums. We build a light checkout with repeat bookings, so a regular Thursday visit can be set once and billed weekly. Families can tip or add an extra hour after a visit only if you choose to allow it.
Simple products deserve a simple checkout.
How we work together
Codeeo is a team of 80+ across Dubai, Riyadh and Karachi with 200+ projects delivered across the UAE and the US, rated 4.7 from 23 Google reviews. New York clients work with us remotely, and every planning session, design review and training runs by video call. You can start with a fixed scope release, run a phased program that adds boroughs and services, or keep a dedicated team on the platform after launch. Each model uses a written scope and change log, so a new borough or service is costed before work starts.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Front ends in WordPress or Next.js so your marketing team can edit content, a booking service in Laravel for the shift logic, and the processor of your choice. For senior care online payment integration New York agencies commonly pick Stripe or a healthcare friendly processor that offers ACH. Hosting runs in US cloud regions under your own account, with backups and access logs you can review.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
With the private pay services families most often ask for.
For most agencies that means hourly home care and one longer format, such as overnight or live-in. Starting there lets you test pricing, deposits and borough coverage with real bookings before adding respite stays, companion packages or extra languages. We agree the first release in writing, with the next ones listed so nothing is forgotten. Your intake team usually knows which requests eat the most phone time, and that list shapes the first release.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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