Services · Mobile app development · Ticket booking apps

Ticket apps for New York stages that follow the state's ticketing law to the letter.

Codeeo provides ticket booking app development New York theaters, music halls, museums, observation decks and sports promoters can run under their own name. We build reserved seating, timed entry, mobile tickets, transfers and door scanning into one app, designed around Article 25 of the state's Arts and Cultural Affairs Law, so the price a buyer sees first is the price they pay and the ticket they hold can be passed on as the law expects.

New York audiences buy on the subway, between meetings and in line for coffee. They expect speed, a clear total and a ticket that still opens underground. Tourists expect the same, in more languages. The app is designed for that reality: cached tickets, quick wallet payments and help screens that answer common questions before anyone has to call the box office.

Built for
Broadway and Off-Broadway producers, concert halls, clubs, museums, attractions and promoters across the five boroughs and the rest of New York State.
Typical timeline
Scope and dates for the first release are settled in discovery, often around a season launch or a new production, and put in writing before design.
What you own
Your company holds the code, the app store accounts, the admin system and all buyer records.
Rated
4.7 / 5 from 23 Google reviews

200+ companies across the US and the UAEFrom a first store to a listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the app can include

What a New York ticket app has to get right.

New York State regulates ticket sales for places of entertainment more closely than most states. Article 25 requires the all-in price to be shown before a buyer selects a ticket, bars the price from rising during checkout except for delivery charges on physical tickets, and places limits on paperless tickets that cannot be transferred. On top of that, the city has some of the most varied venues in the country: Broadway houses with orchestra, mezzanine and balcony pricing, small clubs in Brooklyn and Queens, museums with timed entry on the Upper East Side and observation decks in Midtown. The features below are the building blocks we use. We pick them with you during discovery, based on your venues, your audience and the systems you already run.

Explain your project
  • Price shown before selection

    Every performance, section and seat shows its all-in price before the buyer chooses it, as New York requires. The figure does not move during checkout. The only allowed later addition, delivery for paper tickets, is disclosed before payment and is easy to avoid with a mobile ticket.

    A checkout that meets the state rule without special handling.

  • Transferable mobile tickets

    Mobile tickets that buyers can pass to someone else without extra permission or fees, or a transferable alternative offered at the first sale, which is what the state requires where paperless tickets are used. Rotating codes still protect against copied screenshots.

    Paperless entry that stays within state law.

  • Broadway style seat maps

    Orchestra, mezzanine, balcony and box seating with partial view notes, premium seats, accessible locations and companion seats, all drawn from your actual house plan. Producers can change price zones per performance without redrawing anything. House seats and premium inventory can be released to the public on a timetable you control.

    Buyers pick with confidence and staff field fewer seat queries.

  • Lottery and rush programs

    Digital lotteries and rush tickets run inside your own app, with entry windows, verified accounts, limits per person and automatic notices to winners. Entries are stored so you can show the draw was fair. Winners who do not buy in time are replaced automatically from the next entries.

    Affordable seats offered without a line around the block.

  • Timed entry for museums and decks

    Slots for galleries, exhibitions and observation decks with capacity per slot, sunset premiums where you choose to offer them and simple rebooking when a guest is running late across town.

    Even crowds through the day, not a spike at opening.

  • Resale disclosure and controls

    If you run an official resale exchange, listings show that a ticket is being resold and what the original price was. Free tickets can be transferred but not sold, consistent with the 2022 changes to the state law. You set any price ceiling or resale window that fits your policy.

    A resale option fans can trust.

  • Bot defense for big onsales

    A virtual queue, purchase limits per account and card, device checks and order review for suspicious patterns. New York law and the federal BOTS Act both target software that gets around these limits, so we document each control clearly.

    Onsales that reward people, not scripts.

  • Offline-ready scanning

    Staff scanners that validate codes without signal, which matters in basement clubs and stage doors, then sync counts when the connection returns. Tickets stay available offline on the buyer's phone too. Supervisors see entry rates by door so they can move staff before a line reaches the corner.

    No stalled lines when the network drops.

  • Multilingual buying

    English and Spanish as standard, with Chinese, French or other languages added where your audience calls for them. Checkout, receipts and help screens are translated with care, not left half in English.

    Visitors and residents can buy without a phone call.

  • Box office and producer dashboard

    Sales by performance, section, channel and language, holds for press, cast and investors, comp management and settlement reports for producers and house managers. Box office staff sell, exchange and refund from the same system the app uses, so walk-up and online inventory never drift apart.

    Everyone works from one live picture of the house.

Who this is for

Four New York operators that benefit most.

Event ticket booking app development in New York suits operators who sell frequently, want to own the relationship with their audience, and are tired of marketplace fees eating into each sale. These are the four starting points we see most. Some buyers searching for ticket booking app developers in New York expect a team down the street; what counts more is experience with seat inventory, Article 25 and onsale load. We are a remote team and work with New York clients by video call, from the first discovery session to launch reviews.

01

A Broadway or Off-Broadway production

Shows sell months ahead and through the night of performance. The first release covers the seat map, all-in pricing, transferable mobile tickets and the stage door scanner. Lotteries, rush tickets and group sales usually follow. Producers who rent a house can still run their own app, connected to the inventory held by the theater's ticketing system where an API allows it. Group sales for schools and tour operators can run through a dedicated request form with deposits and named lists.

Check what your house's ticketing contract allows before scoping.

02

A museum, gallery or observation deck

Timed entry, memberships and combination tickets with nearby attractions are the core here. Many buyers are tourists who book on the day, often in a language other than English. The app focuses on fast slot selection, simple changes and a front desk scanner. Members can reserve ahead without paying again. School groups and tour operators get a separate booking request with staff approval, group invoices and arrival windows that keep large parties away from peak public slots.

03

A music venue in Brooklyn or Queens

Many shows each month, mostly general admission, with a loyal local audience. A lean app with a calendar, wallet tickets, transfers and a door scanner replaces most marketplace sales, and the fan list belongs to you. We add age checks at the door for venues with bars. Promoters who book your room can get a restricted login to follow their own show's sales and download their settlement.

Free shows can still use the app to manage capacity.

04

A promoter or sports organizer selling large events

Arena concerts, boxing cards and festivals bring onsale surges, presales for fan clubs and sponsor holds. The app needs a fair queue, strong bot controls and gate scanning at scale. We test the onsale under realistic load and run scanner trials with your crew before the announcement. Sponsor and hospitality packages can be managed in the same admin, with their own access codes and entrances.

Six steps from first call to the first scanned ticket.

  1. 01Discovery and legal mappingWe record how you sell today and list each Article 25 point that touches your sales, from price display to transfer rules, for review with your counsel. Your current pain points shape the first release.
  2. 02House plans to digital mapsYour seating charts, partial view notes and accessible seating become digital maps, with every price zone and hold agreed before design starts.
  3. 03Subway-proof designScreens are designed for buyers on a crowded train with weak signal: short flows, cached tickets, clear totals and nothing that needs a second page load to finish. Help text is short and written for a first time visitor.
  4. 04Build with integrationsBuyer app, scanner and admin are built in parallel and connected to your payment processor, house ticketing system, CRM and email tools. Every connection is tested with real sample data.
  5. 05Onsale and door rehearsalWe simulate your busiest onsale and test scanning at real doors with your staff, then fix what fails before the public sees it.
  6. 06Running and refiningAfter launch we track drop-off points, scan speeds and support requests, and plan the next release around your production calendar. Fixes and small changes ship on a regular cadence.

Technology

What we build this with.

Online ticketing app development in New York calls for apps that load fast on poor connections, a backend that scales for big onsales, and an admin your box office can run alone. We choose tools around your existing systems and the people who will maintain them. Analytics, crash reporting and push messaging are set up in the first build, so your team can see how a busy night behaves.

01Mobile

  • Swift
  • Kotlin
  • Flutter
  • React Native

02Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

03Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions New York operators ask before building.

All-in prices up front, stable totals and transferable options.

Article 25 of the Arts and Cultural Affairs Law requires the all-in price, including fees, to be shown before a buyer selects a ticket, and the price cannot rise during checkout except for disclosed delivery of physical tickets. Resellers must disclose the original price, free tickets cannot be resold, and paperless tickets need a transferable option. We design around these rules and confirm details with your counsel. Rules change over time, so we keep pricing and transfer behavior configurable rather than hard coded.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews