Ticketing and tour booking sites built for New York's crowds and timed entries.

Every product is sold in slots with their own capacity, from fifteen-minute deck entries to three-hour walking tours. Capacity can differ by day of week, season and channel, and you can hold back a share for groups, members or partners and release it automatically if it has not sold by a set time. Slot templates copy across a season, so building the summer calendar takes minutes.

Under the Arts and Cultural Affairs Law, the total price including fees is shown before the guest picks a ticket, and the itemized fee portion is disclosed clearly. We lock the price once a ticket is selected so nothing increases at payment, and we keep optional add-ons visibly separate.

Each departure carries an exact meeting spot with a map, a photo, nearby subway lines and accessible entrance notes. The confirmation and the reminder repeat it, so a guest walking out of a station in Lower Manhattan finds the guide holding the sign. Guides can post a last-minute change, such as a street closure for a parade, and every booked guest is told.

Tickets arrive as QR codes in email and can be added to Apple Wallet or Google Wallet. Staff scan at the gate or the pier using a browser on a phone or tablet, with an offline mode that syncs once signal returns near the water. Each scan is logged, so duplicate or shared screenshots are flagged at the door.

When a holiday week or a sunset slot fills, guests join a waitlist. Released seats go to the first person in line with a time-limited payment link, so cancellations turn back into sales without anyone at your office watching inventory.

Combine a harbor cruise with a deck entry, or sell a multi-day pass that covers several partner venues. Each component reserves its own slot, partner revenue splits are recorded per redemption, and the guest manages every booking under one order. Partners see their own redemptions in a simple report.

New York sales tax can reach some admission charges and not others, and bundled products complicate it. We set tax behavior per product and component, show taxes clearly on receipts, and export reports your accountant can file from.

Schools, tour groups and corporate teams request dates, receive a quote, pay a deposit or settle by invoice, and send a final headcount later. Group leaders get a single confirmation covering everyone, with chaperone counts and accessibility needs recorded. Final numbers can change up to a cut-off you set, with the balance adjusted automatically.

New York's SHIELD Act requires reasonable safeguards for private information and sets breach notification duties. We use hosted payment fields, encrypted storage, two-factor admin sign-in, role permissions and audit logs, and we hand over a written incident plan at launch.

Snow, high winds and summer storms close piers, decks and heliports. One action cancels a slot, messages every affected guest and offers rebooking, credit or refund according to your policy, and the reason is logged for chargeback disputes. Guests who choose credit can redeem it on any later date from their confirmation link.