Services · Mobile app development · Travel agency apps

Apps for New York agencies that book, change and refund trips fast.

Codeeo offers travel agency app development in New York for corporate travel desks, neighborhood agencies, cruise sellers and group tour organizers. We build apps that search all three of the city's main airports through your GDS, price hotels and packages from your suppliers, send approvals and quotes to a phone, take card payments and keep a single itinerary that updates when an airline changes the plan.

New York trips change constantly: weather at JFK, a meeting moved downtown, a family emergency abroad. An agency app here earns its keep by making changes and refunds quick to process and easy to prove, while keeping client records secure under New York's data security law.

Built for
New York corporate travel agencies, community agencies across the five boroughs, cruise sellers and school or group tour organizers.
Typical timeline
Together we fix the first release and its supplier dependencies in discovery, and the plan is written down before design.
What you own
Your agency holds the code, app store accounts, back office, supplier contracts and traveler data in its own name.
Rated
4.7 / 5 from 23 Google reviews

200+ companies across the US and the UAEFrom a first store to a listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the app can include

What a New York agency app has to handle well.

Travel sold from New York starts at JFK, LaGuardia or Newark across the Hudson, at the cruise terminals in Manhattan and Red Hook, or at Penn Station and Grand Central. Corporate desks in Midtown and the Financial District book short notice trips for bankers, lawyers and consultants who expect a reply within minutes. Agencies in Flushing, Jackson Heights, Washington Heights and Brighton Beach sell trips home to China, South Asia, the Dominican Republic and the former Soviet states, often to the same families every year. School and community group organizers move whole classes or congregations at once. The capabilities below are grouped around those realities, and every one of them writes to the same booking record, so changes, payments and refunds stay traceable. Travelers get a clean app; agents get the depth they need behind it. Choose what fits the first release; the rest can follow.

Explain your project
  • Three airport search and comparison

    One search across JFK, LaGuardia and Newark, with fares, connection times and ground travel to Manhattan shown side by side. Advisors can lock a client to one airport when policy or preference requires it, and the comparison stays attached to the quote so the client sees why an option was chosen.

    Clients pick the right airport, not just the cheapest fare.

  • Corporate travel policy and approvals

    Company travel policies built into the booking flow: cabin class limits, hotel rate caps by city and preferred suppliers. Trips outside policy route to a manager for approval on their phone, with the reason recorded, so finance can see exceptions without chasing emails. Policies can differ by client and by traveler grade, and changes take effect without an app release.

    Out of policy bookings are approved or declined in one tap.

  • Disruption rebooking

    When storms or air traffic delays hit the New York airports, affected travelers are listed first in the advisor queue with alternative flights already searched. Travelers get a push notification and can accept a new option themselves or ask for help.

    Rebooking starts before the client calls.

  • Rail and car service connections

    Plenty of New York business trips never touch an airport. Amtrak trips along the Northeast Corridor to Boston, Philadelphia and Washington sit in the same itinerary as flights and hotels, and car service pickups are attached to arrivals at each airport or station. Travelers see every leg in order, with confirmation numbers ready to show.

    Door to door trips in one itinerary, whatever the mode.

  • Refund tracking under DOT rules

    When an airline cancels or significantly changes a flight and the traveler declines the alternative, DOT rules require a prompt refund from whoever is merchant of record. The app records the decision, the refund amount due and its status until it is paid.

    Every refund owed is dated, owned and visible.

  • Trips home for community clients

    Saved family profiles, passport expiry warnings, extra baggage options and quotes in Chinese, Bengali, Spanish, Russian or the languages your clients use. Advisors can resend last year's itinerary as a starting quote, which suits families who travel the same route every holiday season. Families can share one trip view, so relatives at both ends see the same flight details.

    Loyal clients rebook their yearly trip in a few taps.

  • Cruise departures from Manhattan and Brooklyn

    Sailings from the Manhattan and Brooklyn cruise terminals combined with pre-cruise hotels and car service, plus fly-cruise options for Caribbean and European itineraries. Each cruise line's deposit and final payment dates drive automatic reminders. Car service from Manhattan hotels to the pier can be booked in the same order.

    Cruise balances collected on time without a manual calendar.

  • School and group tour management

    Trip pages for a class, choir or congregation, with each family paying their share, signing forms and uploading passport details through secure fields. Organizers see who has paid, who is missing documents and who needs a room assignment.

    Organizers stop tracking forty families in a spreadsheet.

  • Card payments and invoicing

    Cards, Apple Pay and Google Pay for leisure clients; company cards, lodge accounts and invoices for corporate clients. Card entry runs on a PCI DSS validated processor with tokenization, so card numbers never sit on your servers. Corporate invoices carry cost center and traveler details your clients' accounts teams ask for.

    Corporate and leisure payments run through one system.

  • Data security controls

    Passport numbers, birth dates and payment tokens encrypted, role based access by team, audit logs of who viewed what, and a documented incident response plan. These support the reasonable safeguards New York's SHIELD Act expects from businesses holding New York residents' data. Access is reviewed when staff leave, and dormant accounts are closed automatically.

    Client data protected in a way you can explain to an auditor.

Who this is for

New York travel businesses that come to us.

New York agencies tend to fall into a few groups, and each gets value from a different first release. Corporate desks care about approvals and disruption. Community agencies care about language, family profiles and trust. Cruise sellers care about payment schedules. Group organizers care about collecting money and documents from many people. Travel booking app development in New York should start where your advisors lose the most hours each week, and we use discovery to find that point. Many agencies span two of these groups, and the same platform can serve both once the first release is settled.

01

Corporate travel management companies

You manage travel for law firms, banks or media companies with policies, approvals and monthly reporting. We build policy rules, approval flows, traveler profiles with loyalty numbers and seat preferences, duty of care lists showing who is where, and spend reports per client and cost center. Travelers book or request changes from their phone, and your agents see everything in one console. Unused ticket credits are tracked per traveler so they are applied before they expire.

Duty of care reporting is often what wins the corporate account.

02

Neighborhood agencies across the boroughs

Your clients walk in, call or message in their own language, and many travel home to the same country each year. The app keeps the personal service but takes the paperwork away: quotes in their language, payment by card or wallet, documents on their phone and reminders before passports expire. Advisors also see each family's history, so a new colleague can serve them as well as the old one.

03

Cruise specialists

Clients sailing from Manhattan or Brooklyn want simple pre-cruise hotel and transfer add ons, while fly-cruise clients need air and hotel matched to the embarkation date. We build cruise line connections or wholesaler feeds, payment schedules and onboard document storage that works without signal at sea. Group sailings for clubs and families get cabin by cabin payment tracking.

04

School, faith and community group organizers

You run trips for groups whose members each pay, sign forms and submit documents. We build group pages, per family payment plans, consent forms, rooming and room sharing preferences, and messages to the whole group or just those with something outstanding. Chaperone lists and emergency contacts travel with the group's itinerary.

Group organizers save the most time on document collection.

The six stages of a New York agency app build.

  1. 01Discovery callsVideo calls with owners, agents and finance staff to map bookings, changes, refunds and payments. We work remotely with New York clients; there is no local office or in-person visit. Notes are shared after each call.
  2. 02Supplier and GDS checkSandbox access to your GDS, NDC airlines, hotel and cruise suppliers is tested early so integration risks surface before the plan is fixed. Findings are written up for you.
  3. 03Rules and security planDOT fare display and refund handling, PCI DSS scope and SHIELD Act safeguards are written into the specification and reviewed with your advisers. Your counsel reviews the notes.
  4. 04Prototype and testingClickable booking, approval and change screens tested with agents and a handful of travelers, including those who prefer another language. Feedback shapes the final design.
  5. 05Build and certifySprints with working builds, supplier certification where required and load testing against the booking surge that follows a major storm. Each sprint ends with a demo build.
  6. 06Launch by teamGo live with one desk or one client group, watch errors and payments closely, then extend to the rest of the agency. Support terms are agreed before launch.

Technology

What we build this with.

Native or cross platform apps for travelers, a web console for agents, managers and finance, and cloud hosting picked for your data, security and scale. Supplier connectors are kept separate so one outage does not halt bookings. Languages and legal notices live in the admin, not in the code.

01Mobile

  • Swift
  • Kotlin
  • Flutter
  • React Native

02Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

03Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions New York agencies raise before a build.

With the process that costs your agents the most time.

For corporate desks that is usually approvals and disruption rebooking. For neighborhood agencies it is quotes, payments and documents. For group organizers it is collecting money and forms from many families. Discovery by video call maps those processes, tests your supplier access and sets the first release, so the app solves a real problem on launch day rather than everything halfway. We also agree what success looks like for that first release, so everyone judges it the same way.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews