Case study · Marketplace

Restaurant owners matched with verified service providers.

A two-sided marketplace where restaurant owners post jobs and verified trades, cleaners and maintenance firms pick them up, with separate journeys for owners and providers and a dashboard for both.

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Client: GLOSS & HAMMER
Sector: Marketplace
What we built: Two-sided service marketplace with owner and provider journeys.
Platform: Next.js front end on a Node API with provider verification, job posting and messaging.

In short

Gloss & Hammer sits between restaurants that need something fixed, cleaned or installed and the providers who do it. Owners post a job and see verified providers respond; providers build a profile, get verified and pick up work. The site had to sell both sides without confusing either.

The brief

Two audiences, one front door.

An owner wants a job done this week. A provider wants a steady flow of restaurant work. The landing page has to speak to both and then split them.

What had to be true

Post a job in minutes
Owners describe the work, the venue and the timing, and publish.
Verified providers only
Providers are checked before they appear, and verification shows on the profile.
A page for each side
For Owners and For Providers pages that say what each gets.
Manage it after
Both sides track jobs, quotes and completed work from a dashboard.