Case study · Travel

Coach tickets and transfers booked in a few taps.

A travel booking app for outbound and return trips, passenger selection, transfers and order completion, with OTP sign in.

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Client: BOOK MY TRIP
Sector: Travel
What we built: Booking app for iOS and Android and the trip and booking API.
Platform: Flutter app, Node.js API with OTP.

In short

Book My Trip takes a traveller from a search to a confirmed order: choose the outbound trip, the return, the passengers and any transfer, then complete the order. Sign in is by OTP, and the API handles trips, bookings and verification.

The brief

Booking a trip should be shorter than the trip.

Outbound, return, passengers, transfer, pay. Every extra screen is a traveller lost.

What had to be true

Outbound and return
Pick each leg from available trips.
Passengers and transfers
Select passengers and add a transfer to the booking.
Complete the order
A single completion screen with the whole booking.
Sign in without passwords
OTP verification on a phone number.

What we did

We kept the path to a ticket to five screens.

Each screen does one thing; the API keeps the booking consistent.

01

Leg by leg

Outbound then return, each from the trip list for the route.

Clear choices.

02

Passengers and transfer

Add travellers and an optional transfer before paying, in one place.

No surprises at checkout.

03

OTP sign in

Phone number and a code; no password to forget.

Fewer failed logins.

The work

Pictures from the build.

BOOK MY TRIP: Searching for a coach at the station

BOOK MY TRIP: Search and the nearest station

BOOK MY TRIP: Tickets

What changed

From search to ticket in five screens.

What the booking flow is reduced to.

5

screens from first trip to completed order

OTP

sign in with a phone number

Transfers

added to the same booking

Technology

What this was built with.

Chosen to fit the problem and the team who owns it now.

01Mobile

Swift
Kotlin
Flutter
React Native

02Data and cloud

PostgreSQL
MySQL
MongoDB
AWS
Azure
Docker

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