Services · Microsoft Dynamics 365 and CRM

A CRM your sales team fills in because it helps them.

Q: Will sales actually use it?

Only if it gives them something back, so that is what we design for. Automated follow-ups, a pipeline view that replaces their spreadsheet, mobile entry that takes seconds. Adoption is measured weekly and training is repeated where the numbers say it is needed.

Q: Can you migrate from Salesforce, Zoho or HubSpot?

Yes, with history, attachments and the deduplication done before import. We map every field, resolve duplicates and preserve activity history, then import into a sandbox for your team to check before anything goes live.

Q: What about licensing costs?

Costed in writing before you commit, with the cheaper tiers where they fit. Not everyone needs a full user licence. Team Member and app specific licences cover a lot of roles, and we design the security model around that from the start.

Q: Do you support it afterwards?

Yes, on a retainer, including Microsoft's release waves. Microsoft ships two major updates a year. We test them in your sandbox before they reach production, and handle the small configuration requests that otherwise queue up.

A CRM is worth exactly what your team puts into it. We implement Dynamics 365 and Business Central, connect them to what you already run, and set them up so sales enter the data because it helps them.

Sales, Customer Service, Business Central and the Power Platform around them, configured for how your team sells rather than how the demo looked.

Get in touch See our work

Built for: Sales and finance teams on Microsoft 365 that need one record of the customer and one set of numbers.
Typical timeline: Sales CRM in two to three months. Business Central in three to six, depending on the data.
What you own: Your tenant, your licences and your data. We are added as an administrator, never the owner.
Rated: 4.7 / 5 from 23 Google reviews

200+ companies across the US and the UAEFrom a first store to a listed developer

What you get

The Microsoft business stack, implemented end to end.

Licensing, configuration, data, integration and the training that decides whether any of it gets used. We deliver Dynamics 365 implementation across Dynamics 365 CRM for sales, service and marketing, configured before anything is customised.

Explain your project

Dynamics 365 consultants
Sales, Customer Service and Marketing apps scoped to your pipeline, not the full catalogue.
You pay for the modules your pipeline needs and your team actually uses them.
Business Central
Finance, inventory and operations for companies outgrowing their accounts package.
Finance, stock and operations stop living in three places that disagree.
Power Platform developers
Power Apps and Power Automate for the processes that sit between systems.
The process that lived in a spreadsheet becomes an app with an owner and an audit trail.
Power BI developers
Dashboards built on clean data models, so the numbers agree with finance.
Finance and sales look at the same dashboard and get the same number.
Dataverse
The data layer done properly, so every app and report reads the same record.
Every app and report reads one record, so a change made once is true everywhere.
CRM migration
From Salesforce, Zoho, HubSpot or spreadsheets, with history preserved and duplicates resolved.
Your history comes with you and your team is working in the new CRM on Monday.
Sales automation
Lead routing, follow-ups and stage rules that remove the admin instead of adding it.
Leads are routed and followed up automatically, and reps spend the time selling.
Customer Service module
Cases, SLAs and knowledge base, with the channels your customers actually use.
Cases are answered within the SLA on the channel the customer used.
Azure integration
Logic Apps, Functions and the identity layer that ties Dynamics to everything else.
Dynamics talks to everything else you run, with one identity and one sign-in.
Microsoft 365
Teams, Outlook and SharePoint wired in so the CRM is where people already work.
The CRM is in Teams and Outlook where people already are, so it gets used.

Who this is for

Three ways Dynamics projects start.

A CRM nobody updates is a spreadsheet with a licence fee. Three ways Dynamics projects start, and what decides whether the team actually uses the result. Many clients run Dynamics 365 CRM for customers and Business Central for finance, connected so the data is entered once.

The team has a CRM and nobody uses it

Usually because it asks for data and gives nothing back. We rebuild the pipeline around what sales need to see, and automate the entry they resent.

Rebuilt around what sales need to see.

Finance has outgrown the accounts package

Multiple entities, stock, projects or approvals that the current tool cannot hold. Business Central is built for exactly this stage.

What Business Central is built for.

You are on Microsoft 365 and want one estate

Identity, email, documents and now customers and finance in one place, with the reporting that only works when the data is in one place.

Identity, documents, customers and finance in one place.

Four phases, with your real pipeline in the system by week three.

01DiscoverWe shadow the sales and finance process as it is, not as the org chart says. Stages, hand-offs, the reports people build by hand. That is the configuration spec.
02DesignEntities, stages, security roles and the integrations are designed and signed off before configuration. Licensing is costed here, so there are no surprises on renewal.
03BuildConfigured in a sandbox with your real, cleaned data, so user testing happens on familiar records. Integrations go live one at a time, each one verified against the source.
04MeasureAdoption dashboards from day one: who logs in, what is updated, what is still happening in spreadsheets. Training is repeated where the data says it did not land.

Selected work

Where this service has already shipped.

Two or three of the companies this lane has built for. The full list is on the work page.

Real estate

MODON HOLDING

A corporate platform for a listed developer, built to survive an investor relations audit.

A listed company website is a disclosure surface, not a brochure. Governance documents, board changes and financial reporting all had to publish on a schedule, stay traceable and be correct in both languages, so the platform was built around approval and versioning rather than around the homepage.

View case

How we work together

Three ways to buy a Dynamics implementation.

Microsoft licensing is separate and we cost it transparently. Our fee is for the implementation, the integration and the adoption. Whether it is a first Dynamics 365 implementation or a rescue of an existing one, including Business Central for finance, the scope is written before work starts.

Fixed scope

A defined build with a deadline

We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.

Written scope and acceptance criteria
Fixed price and delivery date
Weekly build on a URL you can open
30 days of fixes after launch

Get in touch

Dedicated team

A product that keeps evolving

Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.

Senior engineers, not a rotating bench
Your tools, your repo, your process
Monthly, cancel with 30 days notice
A lead who answers for the team

Get in touch

Retainer

Something live that needs looking after

A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.

Agreed response times
Monitoring and dependency updates
A monthly report of what changed and why
Priority access to the same team that built it

Get in touch

Technology

What we build this with.

Chosen to fit the problem and the team who will own it afterwards.

01Business platforms

Microsoft Dynamics 365
Business Central
Power Platform
Odoo

02Data and cloud

PostgreSQL
MySQL
MongoDB
AWS
Azure
Docker

Questions people ask before implementing Dynamics.

Dynamics 365 or Business Central?

Dynamics 365 is the customer side, Business Central is finance and operations. Many companies need both.

Sales, service and marketing live in Dynamics 365 CE. Accounting, inventory, purchasing and projects live in Business Central. They integrate well, and we implement either or both depending on where the pain is.

How long does an implementation take?

Will sales actually use it?

Can you migrate from Salesforce, Zoho or HubSpot?

What about licensing costs?

Do you support it afterwards?

Services that usually go with this one.

Custom software and business systemsThe system that replaces the spreadsheet nobody dares change.Odoo and ERP implementationThe modules you will use, the data migrated properly, the rest switched off.Dedicated developers and teamsSenior engineers who join your standups and keep the hiring decision reversible.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews